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Conroe Air Conditioning & Heating
Thermostat on a living room wall

Privacy Policy

How we handle information you share through this website.

Last updated: November 1, 2026

This Privacy Policy explains how Conroe Air Conditioning and Heating ("we," "us," or "our") handles information collected through this website. By using the site, you acknowledge the practices described here.

Information You Provide

The service request form on our homepage asks for your full name and email address, which are required, and optionally your phone number and a message describing your request. We only receive this information when you choose to submit the form.

Information Collected Automatically

When you submit the form, our system records the time of submission and creates a one way scrambled code (a hash) derived from your internet address. We use that code only to limit repeated submissions and prevent abuse; we do not store your internet address itself alongside your request. Like most websites, our hosting provider may also keep standard technical logs, such as internet address, browser type, and pages requested, to operate and secure the service.

This website does not use analytics tools or advertising trackers, and it does not set cookies for tracking purposes.

How We Use Your Information

We use the information you submit to review your request, contact you about air conditioning repair or installation, and keep a record of inquiries we have received. We do not sell your personal information.

Where Your Information Goes

Each request is saved in a database operated through our website hosting platform. A copy of the request (your name, email, phone, message, and the name and address of this website) is then sent to LocalSiteCreator, a lead management service we use to receive and organize inquiries and send notifications to our team. Access to stored requests on this website is limited to authorized staff through a password protected page.

Embedded Maps

Some pages display maps provided by OpenStreetMap. When a map loads, your browser connects to OpenStreetMap servers, which may receive your internet address and standard browser information. Their handling of that data is described in the OpenStreetMap Foundation privacy policy.

Your Choices

You can browse this website without submitting any personal information. If you have submitted a request and would like to ask about, correct, or delete the information you provided, please reach out through the contact page.

Children

This website is intended for adults arranging home services and is not directed to children.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised.